Office of the Registrar

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Frequently Asked Questions
General Information Questions
Questions about change of information
Questions about majors/degrees/commencement
Questions about certifications/transcripts
Questions about release of student information
Questions about preregistration/add/drop/swap
Questions about grades/GPA/Dean's list
Questions about transfer credit/ARCHE
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General Information Questions
What are the office hours for the Office of the Registrar?

The Office of the Registrar is open to serve the public from 8:00 a.m. until 4:30 p.m. weekdays, except holidays. Closings for special purposes are posted 3-5 days in advance.
What is the email address for the Office of the Registrar?

The Office of the Registrar's email address is registr@emory.edu.
What is the URL for the Office of the Registrar website?

How do I download the results of a search grid? NEW!

Must use the combination of both of these settings to download a grid.

1. Downloading Query Results to Excel
A solution has been implemented for the "Query to Excel" problem that we have experienced.  The steps will lead to new browser settings which will enable the "Query to Excel" function to work properly.

Under the "Tools" menu on your browser, select "Internet Options", click the "Advanced Tab", check OFF the box labeled "Do Not Save Encrypted Pages to Disk", and click "OK". You should now be able to run the query results to Microsoft Excel.

2. How do I download the results of a search grid?
Users using Internet Explorer have reported difficulties getting the  icon to download class rosters, class schedules and other grid results into Microsoft Excel.

The problem typically revolves around computer-specific browser settings. Either
switch to a different browser (Mozilla Firefox works well), or follow the steps below to
ensure you have the correct setting which will allow this to work.

  1. Open Internet Explorer
  2. Click Tools
  3. Click Internet Options
  4. Click the Security Tab
  5. Click Local Intranet
  6. Click “Sites” button
  7. Click “Advanced” button
  8. Type https://psoftsa.cc.emory.edu into the “Add this website to the zone” field
  9. Click “Add” button
  10. Click “Close” button
  11. Click “OK” button
  12. Click “OK” button

If you continue to have issues, please contact opushelp@listserv.cc.emory.edu.

 

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Does the Registrar's Office take credit cards?

The Office of the Registrar does not accept credit cards. Cash, check, money orders, or your Emorycard (used as a debit card) are accepted.

Where can I view the University Academic Calendar?

Academic calendars are located on the Office of the Registrar website.
When is Spring break?

Spring break/recess usually occurs in March. Dates are listed in the Registrar calendars.
When is Fall break?

Fall break/recess usually occurs in October. Dates are listed in the Registrar calendars.
What are the official University Holidays?

Emory observes 10 official University holidays each calendar year. They are New Year's Eve, New Year's Day, Martin Luther King Holiday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Friday following Thanksgiving, Christmas (2 days).
When are final exams?

Final exam schedules are located on the Registrar's Website .
The weather is really bad. Are classes being held today?

In the event of severe weather call the inclement weather line at 404-727-1234 for the latest on University closings.
I lost my Emory ID card. Where can I get another one?

A student whose EmoryCard is lost may apply for a replacement at the EmoryCard Office. The EmoryCard Office is located in the Dobbs University Center, Room 270. The EmoryCard Office hours are from 9:00 AM to 5:00 PM, Monday through Friday (except official University holidays). A replacement card will cost $25.00.
I graduated from Emory several years ago. Is my ID number still valid?

A student id number does not expire; it remains valid even when a student is no longer in attendance at Emory. A student id number is not the same as a network id. A network id expires once a student graduates or is no longer in attendance.
Can I view my student folder?

Students are allowed to view their student folder at the school in which they are currently enrolled. Contact the school dean's office for specific procedures.

Questions about change of information

How do I change my address?

Students can change their mailing or home address through OPUS.
How do I update my Social Security Number?

A student must bring their original social security card to the Office of the Registrar. Changes cannot be made from a copy of the SSN card or any other document showing the SSN.
I recently got married. How do I update my records and what documentation is required?

Name changes should be directed to the Office of the Registrar and will only be recorded when there is sufficient evidence supporting the name change. Students must provide one of the following showing the changed name: (1) Marriage license, (2) Court order, or (3) Driver's license plus one of the following: social security card, credit card, or blank check showing name and address.
How do I change my residence hall room and phone number?

Residence hall room and residence hall phone numbers are assigned and maintained by Residential Services. Contact Residential Services for corrections in the residence hall room or residence hall phone number.
How can I change my Emory Post Office Box?

Emory Post Office boxes are assigned and maintained by the Emory University Post Office. Contact the Emory University Post Office in the Dobbs University Center (DUC) for questions regarding an Emory Post Office box.

Questions about majors/degrees/commencement

Where do I turn in my degree application?

Your degree application should be turned in to your school dean's office. A degree application must be filed with the student's school dean before the degree application deadline. An application received after the deadline for the term in which graduation is planned must be accompanied by a $25.00 late application fee. NOTE: If a late application is accepted, there is no guarantee that the diploma will be available at Commencement.
How do Emory College of Arts & Sciences students change majors?

To change your major, go to the department of choice and fill out a Declaration of Major form requesting the change. The department will forward the declaration of major form to the Office of the Registrar for processing.
What distribution requirements must an Emory College of Arts & Sciences student complete?

Emory College of Arts & Sciences students who have questions regarding distribution requirements should contact their advisor, or the Office of Student Academic Affairs.
Do I have to participate in the Spring term Commencement?

Spring term graduates are required to participate in the Spring Commencement exercises. Students graduating in the spring who feel they have reason to graduate "in absentia" must submit a request in writing to their school dean before Commencement. The dean will rule on this request and inform both the student and the Office of the Registrar of the ruling
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What if there is bad weather on Commencement day?

In the event of severe weather, all school ceremonies on the Quad will be canceled. All important information is located on the commencement website at www.emory.edu/COMMENCEMENT. For information in case of inclement weather, after 6:00 a.m. on commencement morning, call the inclement weather line at 404-727-1234, the University operator at 404-727-6123, or University Communications at 404-727-6216.

How long are diplomas kept in the Registrar's Office?

Diplomas are kept in the Registrar's Office for 2 years. Diplomas are then sent to the Alumi Office.
My diploma got lost/destroyed. Can I get another copy? Is there a cost involved?

A request for a replacement diploma must be made in writing to the Office of the Registrar. Cost for the replacement is $35.00. Processing time is approximately 6 to 8 weeks. Download the degree replacement form and instructions for completing the degree application (pdf) using free Acrobat Reader. Requests must include the name to appear on the diploma, the graduation year, the degree received and phone number where you can be reached. Please also include an address in which you would like the diploma to be delivered. The diploma is sent via regular mail. Requests also can be made in person at the Office of the Registrar.

Questions about certifications/transcripts

I need a letter of certification/verification. How do I obtain one? Can I request it over the phone?

Students needing verification of their status, enrollment and/or degree for purposes such as automobile/health insurance, good student discounts, educational loans, or for other school applications, should complete an online certification/verification request form on OPUS. This new option is for currently enrolled students only. Using your OPUS student PIN number, choose "Academics", click on "Other", and select "Enrollment Verification". If the student wishes to "Hold for Pickup", please enter "Hold for Pickup" in the first line of the address, Atlanta for the city, GA for the state, and 30322 for the zip code. Students who are no longer enrolled at Emory should send a request in writing to the Office of the Registrar, Emory University, Atlanta, GA 30322 or send an email request to the Registrar email address registr@emory.edu. Requests for certifications or verifications are only for the current academic year or for any past semesters that the student was attending. Certification/verification of enrollment cannot be made for future terms/years. There is no charge for this service.
What office fills out forms pertaining to conduct or disciplinary actions?

Forms or questions pertaining to conduct or disciplinary information should be referred to the Office of Student Academic Affairs.
Can I fax a transcript request to the Registrar's Office? Can my transcript be faxed to me or a third party?

For your protection, the Registrar's Office does not conduct business via fax.
Can I request a transcript from home?

All requests for transcripts must be made in writing to the Office of the Registrar. You can download a printable transcript request form from the Registrar website at http://www.registrar.emory.edu. The written request must include the student's name at the time of attendance, Campus ID number or social security number, signature, and the transcript recipient's name and address. Prepayment is required. Normal processing time is two-four business days. Transcripts include all work completed at Emory University. Under no circumstances is a partial transcript issued. Currently enrolled students should go to the Registrar's Office 100 Boisfeuillet Jones Center to request and pay for a transcript. Transcripts not being held for grades are available for pickup by noon the following day, if ordered by the student through OPUS and prepaid at the Office of the Registrar.

Is there a fee for transcripts? Yes.

Unofficial transcript (mailed directly or issued to the student) $4.00 USD;

Official transcript (mailed directly to anyone other than the student) $4.00 USD;

Official transcript issued to student (mailed or issued to student) $8.00 USD.

 

Questions about release of student information

What does it mean to "Release No Information"?

Directory Information may be released on students without the student's consent. Directory Information includes: whether or not the student is currently enrolled; the school or division in which the student is or was enrolled and his or her class/year; dates of enrollment; degree or degrees earned (if any), date of degree, major area of concentration and academic honors received; awards of merit and participation in officially recognized activities and sports; addresses and telephone numbers; and electronic mail address. No other information is released without written consent. When a student submits a "Release No Information" form to the Office of the Registrar, no directory information will be released.

If you choose to release no information, your name or address will not be given to an out-of-town guest who stops by to see you. Potential employers will not be able to find out that you attended the University or that you graduated. Your hometown newspaper will not be notified of any achievements that you have accomplished such as Dean's List, Phi Beta Kappa or Graduation. Your name will not appear in the Commencement program. Your name will not appear in the campus directories.

While some students have valid reasons for withholding directory information, choose this option with thought and care as it will apply to your academic records permanently or until you rescind your request by writing to the Office of the Registrar.

What is considered directory information?

Directory information includes: whether or not the student is currently enrolled; the school or division in which the student is or was enrolled and his/her class year; dates of enrollment including full-time or part-time status; degree or degrees earned (if any), date of degree, major area of concentration and academic honors received; awards of merit and participation in officially recognized activities and sports; addresses and telephone numbers; and electronic mail address and can be provided without the written consent of the student. NOTE: The University does not furnish lists of students to persons, organizations, or companies who wish to solicit our students. However, we will release directory information on any individual if the student has not directed otherwise and the request for this information appears "legitimate."
If I do not want to be included in the campus directory, what do I do?

Each student has the option of choosing to be included in the student directory or to be excluded from the student directory. The student directory includes both the printed Emory University Campus Directory and the on-line directory. If you want to be excluded from the directory, the student must submit a written request to the Office of the Registrar. Unless the Office of the Registrar is notified in writing, the student will be included in the campus directory.

Questions about preregistration/add/drop/swap

Who is eligible to pre-register?

All currently enrolled students in degree standing who have met their financial obligations to the University may pre-register during the prescribed period for their current school. If a student has any doubts whether he/she may pre-register, he/she should check with his/her school dean.
How do I know when to pre-register?

A student can pre-register during the prescribed period for their current school. Dates for preregistration are located on the Registrar calendars. For College students, "class" for preregistration is defined in terms of hours earned, not hours attempted. Seniors: 75+, Juniors: 45-74.999, Sophomores: 15-44.999, and Freshmen: 0-14.999 hours. If a student has transfer credit from another institution make sure the credit is noted on OPUS before preregistration to avoid confusion.
What classes are being offered next semester?

A schedule of courses is available eletronically in two forms: OPUS for currently enrolled students/faculty/staff and a downloadable Adobe Acrobat Reader file available under registration information.

What is a permission number? Where can I obtain a permission number?

A permission number is required for entry on OPUS for any course with a 'P' in the section number. Contact the department to receive a course permission number.
Do I need permission for overloads/underloads?

Emory College of Arts & Sciences students may not take fewer than 12 hours or more than 19 hours in any one semester without special permission from the dean. Students should go to White Hall room 300 to obtain permission for overloads/underloads.
What is my class?

In the College, a student who has attempted 0-29.999 hours is classified as a freshman; 30-59.999 hours as a sophomore, 60-89.999 hours as a junior, and 90-above hours as a senior. This is the University undergraduate classification and does not necessarily reflect satisfactory progress towards degree. This class is not the same as the "class" for preregistration.
I am an Emory College of Arts & Sciences junior and I missed my first appointment assignment with my class. What can I do?

Students who fail to register during their first assigned appointment time may register during their second assigned appointment period. Students who fail to register during any of their appointment periods can register for classes during the add/drop/swap period.
I noticed an AAAA class on my schedule. What is it?

AAAA represents a class that was unable to be scheduled during the pre-registration process. During the add/drop/swap period, the student should swap or drop the AAAA course for another course.
My class has a location of TBA; what does that mean and where do I go for my class?

TBA means To Be Announced. Contact the course department for the location of the class.
What does variable credit (VC) mean?

A variable credit class indicates that a range of credit hours is allowable, and the student must select the credit hour(s).
Can I take a Business School course as S/U?

Business School courses may not be taken S/U. Business School students may not take courses S/U.
For how many credit hours am I allowed to register?

College students are allowed to register for up to 19 credit hours, with a minimum of 12 credit hours. In order to register for more than 19 credit hours the student must have dean's permission. Exception: A college student with a 3.0 cumulative GPA or higher can register for up to 22 credit hours without dean's permission.
When can I add/drop/swap classes?

Schedule changes can be made only during the add/drop/swap period via OPUS. Add/drop/swap dates are posted on the Registrar calendars.
How do I withdraw from a course?

Students who wish to withdraw from one or more, but not all, courses for which they are enrolled must secure permission from their school dean. For more information, see Partial Withdrawal.
How do I change the grading basis for a course?

Schedule changes (adding/dropping/swapping/grading basis changes) can only be made during the add/drop/swap period. Schedule changes and L/G-S/U changes must follow the procedures for your school or program. Dates for add/drop/swap are located on the Registrar calendars.
Can I repeat a course if I don't like my grade?

A student may not repeat a course for credit unless he/she earned an "F" or "U" the previous time(s) attempted. When a student repeats a course that was previously failed, the second grade does not replace the first. Both grades will show on the record and will be included in the cumulative data.

Questions about grades/GPA/Dean's list

How can I find out my grades?

Currently enrolled students can view their current term or any past term grades via OPUS at any time from any location where they have computer access. Students no longer enrolled must request an unofficial transcript in writing.
My professor needs to change my grade, what do I need to do?

The professor or departmental secretary should submit a grade change form to the Registrar's Office. Grade change forms are not distributed to students.
How do I calculate my Grade Point Average (GPA)?

Your grade point average is obtained by taking the sum of all credit hours attempted on the letter grade basis and dividing the sum of all quality points earned in these courses. Courses with the grade of W, WU, S or U are not used in calculating the grade point average. Courses with the grades of WF or IF are counted as F when calculating the grade point average. For each semester hour of credit, quality points are computed as follows: A = 4.0, A- = 3.7, B+ = 3.3, B = 3.0, B- = 2.7, C+ = 2.3, C = 2.0, C- = 1.7, D+ = 1.3, D = 1.0 and F = 0.0. The School of Law allows A+ = 4.3 and D- = 0.7 quality points for each semester hour of credit. NOTE: Care should be taken when calculating grade point averages. For more information on calculating your GPA stop by the Registrar's Office for assistance.

How can my parents get a copy of my grades?

Parents may now view students' grades via Guest Access through OPUS. With Guest Access a student may authorize up to five guests access to OPUS pages they have selected for them. Academic options available for guests are class schedule, grades and GPAs, and unofficial transcript, degree progress, and a final exam schedule.

Because grades are accessible via Guest Access, grade reports to parents/guardians or others will no longer be mailed effective August 2007. If you would like your parent/guardian or others to have your grades, you may grant them Guest Access. Instructions for granting Guest access is located on the Learner Services information page in OPUS under the heading "OPUS Guest Access".

What are the requirements for the Emory College of Arts & Sciences Dean's List?

The Emory College of Arts & Sciences Dean's List is recognition of the top 20 percent, by semester grade point average, of all college students enrolled for that semester. In addition to the requisite grade point average, a student must have been enrolled for twelve or more hours, completed all course work, and earned no grades of U (unsatisfactory). Students are notified by letter from the College Dean's Office shortly after the end of the semester.

Questions about transfer credit/ARCHE

How do I cross register with other ARCHE member institutions?

With permission of the dean of the college, full-time students in good standing may enroll in courses offered by any member institution of the Atlanta Regional Council for Higher Education (ARCHE), provided that the course is not offered at Emory. Emory students who wish to enroll for courses at an ARCHE member institution must complete a Cross Registration application form. NOTE: Cross Registration is not offered during the Summer Semester at Emory University. Application forms can also be obtained from the Office of the Registrar or from the Emory College of Arts & Sciences Office. Students receive credit ONLY. Grades for these courses are not a part of the academic record at Emory.
What schools participate in ARCHE?

Click on this link for a complete list of ARCHE institutions.
I have course credits from another institution. Can those credits be transferred to Emory?

If you are a currently enrolled Emory student, have an original transcript from the other institution mailed to the dean's office of the Emory school in which you are enrolled. If you are an applicant, have an original transcript mailed to the Admission Office of the Emory school in which you are enrolled. The transcript will be evaluated by the appropriate office and you will be notified in writing of any course work that will transfer.
Links to more frequently asked questions:
 

Center for Lifelong Learning (Evening at Emory)

 
 

Emory College of Arts & Sciences

 
 

Financial Aid

 
     
 
 

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Direct comments and questions to: registr@emory.edu
Last updated on May 15, 2009